Email Survey

Ask your customers for feedback at the bottom of every email with in-signature surveys. Act quickly to turn a conversation around, when it starts to derail.

header illustration How satisfied are you
header illustration How satisfied are you
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Identify the exact areas to improve. Start using in-signature surveys today.

  • No credit card required
  • 14-days free trial
  • 30-days money back guarantee
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Effortless survey implementation

There is nothing worse than reading countless manuals, or waiting weeks for a service to be implemented. We've designed Nicereply to be easy to set up & use, so you can start collecting feedback right away.

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Quick setup

It takes just a few minutes to set up a Nicereply survey

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Free setup call

You can get help setting up your account on a free Zoom call if you need it

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Dedicated account manager

If you have any questions or problems, you can contact your dedicated account manager at Nicereply

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Help center

Do you need assistance fast, or just want to learn more about Nicereply? There are many helpful articles and guides in our help center

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Customize your in-signature survey to fit your needs

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Read every comment

Change the wording of your survey
question to fit your customers

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Choose from CSAT, CES & NPS surveys

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Choose from multiple CSAT rating
scales: stars, thumbs, or smiley faces

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Choose a predefined color theme that
fits your brand or create your own

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Change the language of the

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Add your company branding

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Code-free customization

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Customize the survey
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Embed in-signature surveys anywhere

In-signature surveys from Nicereply can be integrated with virtually any helpdesk, CRM, or email service. They can be embedded directly into your signatures, macros, automation, any existing email templates, and workflows. To install the survey, simply copy the HTML code and paste it into your system.

Our native integrations include

Our native integrations Our native integrations Our native integrations

& many others

Nicereply in-signature surveys also work with Gmail and Outlook signatures

Our native integrations Our native integrations

Mobile-ready surveys

It doesn’t matter what device your customers use. Our responsive surveys are designed to look great on any device.

Mobile surveys

All your data in one dashboard

All your data in one dashboard
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Read every comment

Read every comment

See all your ratings and comments in your rating feed.

See who and what you need

See who and what you need

Get a quick overview of your performance per team, agent, survey and time period.

Never miss a bad rating

Forecast the future

Identify trends with easy to read charts.

Add your logo

See who is the best

Recognize your best support teams and agents with leaderboards.

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